Privacy Policy

Your personal data and assets are our highest priority. We remain fully committed to safeguarding them.

Clearway Monrix collects and stores data that is vital to your trading activities. Our Privacy Policy below outlines how we collect and manage this information.

Our policies are grounded in the following core principles:

  • To ensure complete transparency about how we collect and store your personal data:

We're committed to helping you understand how we collect and process your data, enabling you to make informed decisions. We maintain clear guidelines and processes for all data handling through this website. Our policy outlines the specific methods we use, giving you transparent and concrete information about data usage. You remain in full control.

We prioritize keeping you informed whenever there are developments that warrant your attention. Transparency remains central to how we operate.

Our knowledgeable team is always available to address any questions you may have regarding our processes and our compliance obligations under Singapore law. Please reach out to us at: info@clearway-monrix.com

  • We do not use personal data for any purpose other than those described in our Privacy Policy.

We process personal data to support the essential operations of Clearway Monrix services, facilitate connections between trader-members and third-party trading platforms, and maintain and improve our website functionality. Additionally, we process data to protect our legal rights, comply with regulatory requirements, and manage administrative and business functions necessary for delivering the services you require.

To deliver services tailored to your preferences and needs, Clearway Monrix collects and uses personal data.

  • To access essential tools for protecting your personal data and safeguarding your rights:

You can contact us at any time to access, modify, or delete your personal data. We also support requests to transfer your information to you or a designated third party. We offer this service to help you exercise your rights to privacy and data control.

  • Safeguard Your Personal Information:

We employ bank-grade security systems and industry-leading protective measures. While we cannot guarantee absolute security, we remain committed to continuously enhancing our infrastructure and strengthening our existing safeguards to maintain the highest possible standards.

We maintain comprehensive privacy policies and employ industry-leading security systems to protect your information.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing personal data.

Our policy terms apply to all identifiable individuals, including anyone who can be identified or has been identified through data entrusted to us or accessible and combined by us.

According to our Privacy Policy, data processing encompasses the storage, management, and organisation of your personal information.

We do not collect or seek information from anyone under 18 years of age, nor do we permit minors to use our platform. If we discover any user account or information belonging to a person under 18, we will delete it immediately.

What Personal Data Do We Collect and Store?

When you register with us, we collect essential personal information to enable you to access our services. Where required, we may also request personal data to verify account ownership, among other purposes. To continuously enhance our service quality, we collect and analyse usage data from your interactions with our platform, as well as information from our third-party partners.

3. You have no obligation to share your personal data with the company.

While providing your information is entirely voluntary, withholding it may result in limitations on the services we can offer and could restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect personally identifiable information about you. However, we do collect non-identifying data such as your account activity, IP address, and access timestamps. To support maintenance, security, and system reliability, we retain information including system crash reports, browser details, and device type used to access your account. Additionally, we collect data regarding your account's language preference.

Regarding personal data collection, we only accept and retain information that you voluntarily provide when connecting with a third-party trading platform through our service.

The personal information you share with third-party platforms may include your full name, address, telephone number, and email address.

Why does the company need my personal data, and what legal basis do they have for collecting it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in Singapore.

We process and transmit your data solely in accordance with applicable laws in Singapore. The legal basis for our data processing is outlined below:

  • By submitting your personal data to us, you consent to its storage, processing, and transfer to relevant third-party trading platforms as necessary. Your consent covers the processing of your personal data for the purposes outlined in this agreement.
  • To enhance our services, establish legal protections, and pursue legitimate business interests, we may need to store and process your personal data.
  • To meet regulatory requirements, we process your data as mandated by applicable laws.

For more information about our data processing practices, please don't hesitate to reach out to us via email.

Below is a comprehensive overview of how your personal data may be used, including the legal basis for each use case.

Scope
Legal basis

To enable digital trading services at your request, we may share your personal data with third-party platforms.

Your data will only be collected and shared with third-party companies at your discretion and with your explicit consent.

You have consented to the processing of your personal information for one or more purposes.

To help us respond to your requests, concerns, and questions promptly and effectively, please share the necessary information with us.

To fulfil legitimate business interests or those of an authorized third party, we process personal data as necessary.

To meet our legal and regulatory obligations, we require the processing of your personal information.

To fulfil our legal requirements, we must process certain personal data.

We collect anonymised personal data and usage information to enhance our services and improve stability through crash reporting.

To protect the legitimate interests of our company and third-party service providers, we process and store personal data as necessary.

This measure is essential to protect against fraud and prevent misuse of our service.

To protect the company's interests and those of our service partners, we collect and retain your personal data as necessary.

We oversee and process data to support business development, strategic planning, regulatory compliance, and other operational requirements essential to our business.

To protect the legitimate interests of our company and third-party service providers, we process and store your personal data as necessary.

We use analytics and statistical tools to support informed decision-making across our services and strategic initiatives.

To protect the company's legitimate interests and those of our service providers, we process and store personal data as necessary.

To safeguard the company's rights, assets, and interests, as well as those of our third-party service providers, we may process personal data in compliance with applicable laws, regulations, contractual agreements, and our terms, conditions, and policies. Such processing will be conducted strictly in accordance with established procedures and only to the extent necessary.

To protect our company's legitimate interests and those of our service partners, we collect and retain your personal data as necessary.

6. Sharing Your Personal Data with Third Parties

To facilitate IP address storage and processing, user surveys, analytics, and related services, the company may share anonymised personal data with selected third-party service providers.

At your request, we may share your personal data with selected third-party service providers. Their use of your information will be subject to their respective privacy policies. This may encompass various digital trading platforms.

To enhance our service offerings and improve overall service quality, we may share personal information with our affiliated companies and trusted partners.

We may disclose your data to relevant legal and regulatory authorities as required by law or to protect the rights and assets of our company and its partners.

In critical business transactions—such as company sales, investment pursuits, or loan applications—we may share relevant data in a legally compliant manner. This also applies in cases of company mergers, restructuring, consolidation, or bankruptcy proceedings, as required by law.

Cookies and Third-Party Services

We may use cookies and similar technologies for site analytics and advertising partnerships, in accordance with applicable laws and industry standards.

Cookies are small code files stored on your device when you visit our website. They collect information about your browsing behaviour, preferences, and usage patterns to personalise and enhance your experience. Cookies enable us to remember your settings and preferences, allowing us to customise our services to meet your needs. Additionally, we use cookies for site analytics and statistical gathering to inform our strategic planning.

Our website uses two main types of cookies. Session cookies are temporary and stored only during your browsing session, being automatically deleted when you close your browser. Persistent cookies, on the other hand, remain stored in your browser after your session ends. These enable the site to recognize you as a returning visitor and enhance your overall experience on the site.


Types of cookies:

Cookies are utilised as needed, in accordance with their designated purpose:

Type of cookie

Essential Cookies Required

Scope

We use cookies to recognise you as a valued client, allowing us to deliver personalised information, settings, and services tailored to your needs. Cookies also enhance your navigation experience and enable seamless access to our website.

Cookies enable your device to download and stream data, while allowing you to access key features and revisit previously visited pages.

Additional Information

To enable seamless and quick access to our site, cookies store and process specific personal data—such as your username and last login date—particularly when you request the site to remember your login information.

Session cookies are automatically deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

By using cookies, we can securely save your preferences and settings for instant recall each time you visit. This also enables us to recognize you when you return to our website.

Additional Information

Persistent cookies continue to exist after your browsing session ends, remaining active until they expire.

Type of cookie

Cookies for performance

Scope

To enhance our services, we use cookies to collect statistical data about site performance and user engagement.

Additional Information

All information stored through cookies is anonymised and cannot be linked to any individual.

Session cookies are automatically removed when you close your browser, whereas persistent cookies remain active until they expire or are manually deleted by you.

Your cookies have been blocked or removed

To delete or block cookies, you can adjust your browser's privacy settings. Select your browser below for detailed instructions on how to manage cookie preferences.

  • firefox
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Disabling cookies may prevent certain website features and functionality from working properly.


ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to fulfil the purposes outlined in this policy. Extended retention may apply in accordance with applicable local laws, regulations, and company policies.

Your personal data will be shared with third-party trading platforms at your request and discretion for a 12-month period. Upon expiration of this period and with your consent, your data may continue to be shared for an additional 12 months.

We regularly review all personal data in our operations to determine whether retention remains necessary.

9. International Data Transfers and Third-Party Organizations

When necessary to deliver our services or maintain security, we may transfer your personal data to third countries and international organizations. These transfers are conducted using comprehensive security protocols. We maintain the highest standards of data protection to safeguard your information and guarantee you retain full access to legal remedies and rights under all circumstances.

All residents within the European Economic Area (EEA) benefit from comprehensive data protection and privacy safeguards.

  • All data transfers operate under the legal jurisdiction and regulatory framework of the European Union, in accordance with the standard data protection procedures outlined in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR")
  • All data transfers between public entities and authorities are conducted in compliance with Article 46(2), which constitutes a legally binding and enforceable agreement.
  • The European Commission's Standard Contractual Clauses, as outlined in Article 46(2)(c) of the GDPR, establish the framework governing data transfers and ensure compliance with applicable regulations. These clauses are available for review at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For detailed information regarding the specific security measures we implement to safeguard your personal data during international transfers, please submit an enquiry via email to info@wealthwaydigital.uk

10. Protection of Personal Data

Your personal data is safeguarded through industry-leading technical and organisational measures, adhering to best practice standards. These robust procedures effectively prevent unauthorised or accidental data destruction, loss, and unauthorisation, ensuring the integrity of your information.

While we implement rigorous data protection measures and industry-leading security practices as required by law, we cannot guarantee that your personal data will remain entirely error-free in all circumstances. Consequently, we are not liable for any unauthorised disclosure or damage of an incidental, indirect, or consequential nature to your personal data. This includes situations beyond our control, such as transmission errors, unauthorised third-party access, or other similar causes.

When legally obliged by regulatory or judicial authorities, we may be required to disclose your personal data to such bodies. Once your data is shared pursuant to legal obligation, we have no control over how these authorities subsequently handle, store, or protect that information.

While we implement industry-standard security measures, please be aware that data transmitted over the internet, including personal information, may be subject to interception. The Company cannot guarantee absolute security for any information transmitted online.

Third-Party Website Links

This website contains links to third-party applications and websites that are not affiliated with or controlled by our company. Please be aware that our privacy policy does not apply to these external platforms. Each third party maintains its own data collection and processing procedures, and we are not responsible for their practices. Please exercise caution when accessing these external links.

Always review the privacy policy of any company or service before visiting their website or sharing personal information. Ensure that their data collection, usage, and processing practices align with your preferences and priorities. Share any personal data directly with the service provider only after confirming their privacy terms.

12. Policy Amendments

We reserve the right to update or modify our privacy policy at any time. Changes will be communicated through our website and other relevant channels. The updated privacy policy will be published on our website and shall become effective immediately upon posting, unless otherwise specified.

13. Your Personal Data Rights

You retain complete control and authority over your personal data, including the right to verify its accuracy, correct any errors, and choose to delete or restrict the scope and nature of our data processing activities.

On this page, EEA residents can find information tailored to their needs:

Your personal data is protected under the rights outlined below. You may exercise these rights immediately by sending an email to the address provided.

Accessing Your Rights

You have the right to access your personal data at any time, provided it remains accurate. We maintain accessible records of all personal data we process, ensuring full transparency and verifiability.

You can request your personal data for verification at any time, and we will provide it to you in electronic format. Should you request additional copies of your processed data beyond the first copy provided, a reasonable fee may apply.

Legal rights and privacy protections are subject to the restriction that they must not violate the rights of third parties. The company reserves the right to deny or restrict access to personal data where doing so is necessary to protect the rights and freedoms of others.

Right to Correct Inaccuracies

You or the Company may correct any errors or inaccuracies in your personal data to ensure it can be processed effectively.

Erasure Rights

You have the right to request deletion of your personal data in the following circumstances: (1) if your personal data has been processed without your consent or in breach of applicable law; (2) if you request removal and the Company has no legal obligation to retain the data; (3) if you withdraw your consent to data processing by us, even where such processing is lawful and within our legitimate interests or those of a third party; and (4) if we are required by law to delete your data.

The right to deletion may be superseded by legal obligations under EU law or the laws of any EU member state. Similarly, this right does not apply when data is necessary for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it contains inaccuracies.

When you request that your personal data usage be restricted, it will be deleted unless one of the following conditions applies: 1) deletion is prohibited by applicable law within the European Union or any Member State; 2) retention is necessary, with your consent, to defend or pursue legal claims; or 3) deletion would infringe the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, provided that you consented to its collection and that it is processed by automated systems.

You have the right to request that your personal data be transferred to another organisation or company, provided it is technically feasible. This right does not affect your right to request deletion of your data. However, this right cannot be exercised if doing so would compromise the rights or freedoms of another individual.

Right to Challenge Your Data Processing

While the Company may pursue its legitimate interests or those of a third-party service provider, you retain the right to object to the processing of your personal data and request that it be stopped. However, this right does not apply where there is a compelling legal basis to continue processing—such as to defend against legal claims or exercise legal rights. In such circumstances, we may continue processing your personal data as necessary.

You may request at any time that your personal data not be used for direct marketing purposes.

Right to Withdraw or Decline Consent

You may withdraw your consent to our processing of your personal data at any time with immediate effect, where practicable. Please note that this withdrawal does not apply retroactively to any processing that occurred before your withdrawal.

Should you be dissatisfied for any reason, you retain the right to lodge a complaint with any relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, regulatory and supervisory authorities have been established by European Union Member States to address such matters. You have the right to lodge a complaint with these authorities at any time.

Section 13 outlines circumstances under which your personal data rights may be limited by European Union legislation or the laws of individual Member States.

Upon receiving your request for access to your personal data, we will provide you with the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and complexity of your request. Should an extension be necessary, we will notify you within one month of receiving your request.

We will provide the requested information to you electronically at no cost, unless doing so would violate applicable law or the terms outlined in Section 13. We reserve the right to impose a reasonable fee or deny requests that are deemed frivolous, excessive, or repetitive.

To protect your personal data and ensure security, we may request additional proof of identity if we have reasonable grounds to verify the requester's identity.